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kama.ai is a platform that offers Designed Experiential Intelligence® (DEI), which aims to incorporate a human touch into automation and AI interactions. The patented platform utilizes natural language understanding to learn, recognize, and respond to customers based on their unique personalities. By taking into account a customer’s values, desires, and situations, kama DEI seeks to build trust, minimize biases, and create evolving experiences with each interaction.

The platform operates behind the scenes, providing assistance 24/7 through various channels such as chatbots, Messenger® bots, smart speakers, and mobile applications. It enables brands to better connect with their customers by offering value-driven customer journeys, personalized services, and improved sales through the KAMA FAQ solution. Additionally, organizations can incorporate human values into Robotic Process Automation (RPA) applications, resulting in more natural and human-centered experiences using the KAMA RPA solution.

Furthermore, kama.ai offers KAMA as a Service, which adds personal and human-like virtual assistant support on top of existing functions, increasing access to services and improving uptake. The platform offers several industry-specific applications such as marketing, support, ESG/DEI, compliance, and personal care, catering to different business needs.

For additional resources, kama.ai provides access to the KAMA DEI Platform, technical specifications, white papers, and the ability to request a demo. They also offer information about the company, including an overview, service desk, and contact details. The platform has received positive feedback from customers and partners who appreciate its support, ease of use, and ability to train for new inquiries.

BestChat is a versatile chat tool that offers efficient customer service and sales engagement solutions. Its primary aim is to improve customer support and boost sales by providing various communication channels, including web live chat, email, and AI-robot chat system. The tool’s flexible design allows multi-chat channel support and the ability to track visitors, enabling businesses to connect with customers seamlessly. BestChat can be integrated with popular messaging platforms such as Facebook, Twitter, WhatsApp, and Email, allowing potential customers to initiate live chats anytime, anywhere.

In terms of customer relationship management (CRM), BestChat integrates a robust CRM system that collects and analyzes customer information to enhance management and processing tracks. It offers features such as data analysis, traffic tracking, and agent performance evaluation. The tool provides more than 30 customer service indexes, including chat content, service quality, efficiency, closure, topic, and time, to improve customer service quality.

BestChat also offers advanced features like an automatic chat distribution system, detailed visitor showcases, member information identification, and seamless support across portable devices through iOS and Android apps. Furthermore, BestChat supports multi-system integration, allowing companies to connect the tool with their existing systems such as tickets, orders, and logistics systems. This integration facilitates customized marketing strategies and provides differentiated services.

Overall, BestChat is an effective tool for businesses seeking to optimize their customer support and sales engagement processes.

SearchUnify is a unified cognitive platform designed to enhance customer support and self-service experiences. It offers various features including enterprise search, insights engine, and AI-powered apps. The platform utilizes artificial intelligence to enable businesses to provide better customer support and improve self-service capabilities.

SearchUnify’s platform includes multiple components such as connectors, artificial intelligence, LLM integrations, search analytics, search tuning, security, and faceted search. These features help organizations optimize their search functionality and gain valuable insights from search data.

SearchUnify offers solutions for various use cases including support, self-service, communities, knowledge management, knowledge-centered service, customer success, marketing, fraud detection, HR, and intelligent digital experiences. This wide range of solutions caters to different industries such as banking, e-commerce, education, healthcare, high tech, insurance, learning and training, manufacturing, and pharmaceuticals and life sciences.

The platform also offers a range of products to enhance search capabilities, including Cognitive Search, SUVA (SearchUnify Virtual Assistant), Knowbler (Knowledge Enabler), Escalation Predictor, Agent Helper, and Community Helper. These products leverage AI technologies to provide intelligent search, virtual assistant functionality, and predictive capabilities.

SearchUnify provides a resource center with e-books, webinars, videos, and success stories to help businesses learn more about the platform and its capabilities. Overall, SearchUnify aims to empower organizations with powerful AI tools to improve customer support, enhance self-service options, and gain valuable insights from their search functionality.

Boost.ai is an end-to-end conversational AI platform designed for enterprises to enhance their customer self-service rates and heighten customer satisfaction. The platform offers conversational AI solutions for chat automation, voice call automation, and large language models for precise intent matching.

Boost.ai also provides various industry solutions such as conversational AI for internal support, financial services, insurance, telecom, and public sector enterprises. Boost.ai’s hybrid NLU enhances virtual agent development with flexible, precise, and cost-effective intent matching.

The conversational AI platform is equipped with integrations that make it easier to build and connect it with various enterprise technologies. It provides various resources such as case studies, webinars, guides, and a blog to help customers learn more about the platform’s capabilities. Boost.ai has previously collaborated with some of the prominent enterprises such as DNB, Telenor, and Tryg, gaining significant achievements such as resolving 97% of all internal chat queries for Tryg, and automating 51% of DNB’s online chat traffic, out of all customer service requests, in just six months. Boost.ai prioritizes the privacy of its customers, and social media platforms such as LinkedIn, Facebook, Twitter, and Instagram can be used to connect with them.

The platform has been recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.