Sirio
Sirio is an advanced monitoring software for e-commerce developed by Chiron. Using machine learning, Sirio tracks technological anomalies, enhances digital experiences, and reduces revenue loss. It collects real-time user data to analyze customer journey, user behavior, purchasing trends, abandoned carts, search queries, technical anomalies, and missed revenue. With graphs and suggestions, Sirio helps users create winning strategies, increase conversion rates, and recover potential lost customers.
Key features of Sirio include revenue analysis, where it calculates revenue based on completed cart purchases and revenue lost due to e-commerce issues affecting user experience. It also monitors technological anomalies such as JavaScript errors, slow-loading pages, 404 errors, server-side downtime, unsuccessful search queries, and bounce rates. Notifications are sent when there is a rapid increase in anomalies, requiring timely intervention.
Sirio performs behavior analysis by tracing user interactions, identifying drop-off points in the sales funnel, counting daily bounce sessions, and comparing search queries with and without results. It offers advanced filters and segmenting capabilities for personalized data analysis and can be integrated with various CMS platforms. With its focus on error detection and improvement of digital experiences, Sirio helps e-commerce businesses maximize revenue and optimize customer satisfaction.