Chatness AI
Chatness AI is an AI chatbot service that aims to enhance customer engagement and provide exceptional experiences for businesses. By harnessing the power of OpenAI models, Chatness allows users to build customizable, high-performance chatbots with comprehensive analytics. With this tool, every aspect of the chatbot can be customized, from color and system prompts to translations.
The performance of Chatness is optimized to ensure low latency, with response times always under 100ms. Additionally, the widget size is kept minimal at just 3kb, and iframes are not used. Chatness offers an automated training service that allows users to quickly build knowledge for their chatbot by simply plugging in their domain URL. Collaboration is made easy with the ability to invite the entire team to work on the bot, with each member having their own role and permissions. Integration with Discord enables seamless syncing of threads and messages, allowing the team to respond promptly. Security is a top priority for Chatness, with the use of the latest encryption standards to protect user data. The tool is also working towards full compliance with GDPR and SOC2.
Comprehensive analytics are provided to track the performance of the chatbot, including location, activity, resolution, and engagement, empowering businesses to make data-driven decisions. Chatness offers 24/7 support to assist users with any issues, and a Discord community is available for additional help from other users. To ensure customer satisfaction, Chatness provides a 14-day money-back guarantee, promising a full refund with no questions asked.