support Archives - Page 5 of 13

Doks.ai

Doks.ai is an AI chatbot creation tool that allows businesses to train their own chatbots using their website and documentation content. The tool leverages ChatGPT technology to provide accurate and contextually relevant search results, with the ability to respond to natural language, complex or ambiguous queries.

Doks.ai is designed to streamline knowledge management processes, empower customers, and cut support costs for businesses. It has various use cases, such as reducing support ticket volumes instantly, responding to queries based on knowledge-base, and automating with 24×7 multilingual customer support.

The tool offers several useful features, such as AI-powered search, integration with existing knowledge base systems, usage and analytics monitoring, optimization of AI’s response, and the ability to train across multiple URLs. Doks.ai also offers the option to embed the chatbot onto a website, allowing users to chat with the website and documents easily.

Businesses can fine-tune the chatbot’s responses based on their organization’s guidelines and preferences, and it is effortless to integrate the secure and reliable API. Users can collect feedback from customers to optimize the search engine accordingly.

Doks.ai is a suitable solution for businesses that want to use AI-powered chat search to empower their developers and reduce support costs for their customers. It offers all the necessary features to create a chatbot that can interact with customers and address their queries in real-time, ultimately leading to increased productivity and success.

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Pika

Pika is an AI tool that allows users to create customized chatbots using their own content, including PDF files and URLs. The chatbot learns from the text in these files and is able to answer questions about the user’s product.

Pika offers customization options such as profile picture, greeting message, and response length. The chatbots can be embedded on unlimited websites using a simple line of code.

Pika is powered by GPT4 and supports file types such as PDF, CSV, TXT, and DOCX, as well as public Notion links and web page links.

Pika offers flexible pricing plans ranging from $19.99/month to $299.99/month and a 7-day money-back guarantee. Users can choose from plans that offer personal chat, up to 40 chatbots, 2,000 to 40,000 message credits per month, and 2,000,000 to 11,000,000 characters per chatbot.

Analytics and web chat and email support are included in all plans, with professional and elite plans also offering Zoom support.

Pika aims to help users turn their knowledge base into a chatbot and create internal or shareable chats. Pika has been used and loved by over 2,000 users and is compatible with popular websites.

Users can take an embeddable Pika chatbot for a spin to see the tool in action. Overall, Pika offers a powerful and flexible solution for creating and embedding AI chatbots using personalized content.

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Business Hero

The Business Hero is an AI-powered advisor that provides step-by-step personalized guidance to individuals who are starting or growing their business. Designed to offer actionable insights at every stage of the entrepreneurial journey, The Business Hero analyses data to provide practical advice on launching and growing a successful business.

With a user-friendly interface, this tool provides comprehensive guidance to entrepreneurs, tailoring recommendations based on their unique needs and goals. The platform provides users with real-time feedback and guidance that keeps them focused on the right path as they develop and refine their business idea.

Users can access step-by-step guides that offer practical insights and support throughout the entrepreneurial journey. The Business Hero delivers intelligent AI assistance that provides detailed advice on launching a new business or taking an existing business to the next level of success.

From idea to reality, The Business Hero helps entrepreneurs unlock the potential of AI to build a successful and thriving business. The tool’s effectiveness is evident from the positive feedback from satisfied users who have benefited from its personalized guidance and actionable advice.

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Unthread

Unthread is an AI-powered support tool designed to help companies provide customer support directly within Slack. It acts as a Slack inbox, transforming support requests into prioritized tickets with assignments and SLAs (Service Level Agreements).

With Unthread, support teams can assign ownership of incoming messages, view assignments within Slack, and close them out to reach inbox zero. The tool also enables faster response times and resolutions by prioritizing important messages, allowing collaboration with colleagues, and escalating conversations when desired resolution times are breached.

Unthread utilizes AI technology to automatically categorize various types of messages, such as bugs, feature requests, and greetings. Users can add their own tags for roadmap planning and prioritization. Additionally, the AI suggests responses to support representatives based on common customer requests.

The tool offers integrated solutions entirely within Slack, including automated message assignment, triaging, escalation, collaboration, education, and performance tracking. Unthread supports seamless integration with popular tools like Salesforce, Hubspot, Linear, and Asana.

Unthread caters to various industries, such as FinTech, Infrastructure SAAS, HR Tech, Agencies, Open Source, and Productivity Tools. It aims to increase transparency, reduce risk, provide top-tier support, and build closer relationships with customers through direct communication channels.

Unthread offers different pricing plans with varying features and capabilities, starting from a free version for basic conversation tracking, dynamic message assignment, and unlimited messages. The tool also provides a 14-day free trial for startups and growth plans, offering additional features like mass email outbound, custom integrations, single sign-on, and unlimited users and channels.

Overall, Unthread streamlines and automates customer support processes within Slack, improving efficiency and enhancing customer satisfaction.

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Brainwave

Brainwave is an AI-powered customer service chatbot tool called ChatGPT that aims to improve businesses by automating customer interactions. It offers various features such as lead collection and meeting schedule simplification. The tool goes beyond simple question-answering and can collect leads, schedule meetings, and integrate with third-party services to enhance customer service. It emphasizes providing an exceptional customer experience by diving deep into customer interactions.

One of its key functions is lead generation, where Brainwave uses human-like conversations to automatically detect and save lead information. This enables businesses to focus on converting and engaging those leads. Additionally, the tool offers lead qualification by summarizing user intent for the sales team and creating profiles of new leads.

Brainwave helps increase the number of booked meetings through its intelligent meeting scheduler. It handles the hassle of scheduling, rescheduling, and managing meetings without human intervention, ensuring a streamlined process. The tool seamlessly integrates with popular tools like Google Calendar and CRM systems, enabling communication with external systems.

Brainwave also aims to boost customer satisfaction by providing tireless 24/7 multilingual customer support through a smart knowledge base. It learns from company data to improve responses over time. The tool can be used as a public-facing chatbot or as an internal assistant within a platform or product.

Brainwave offers different pricing plans suitable for different business needs, with varying characters per chatbot, monthly query limits, seats/users, and chatbot numbers.

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Freshworks

Freshworks is an innovative software tool that provides easy-to-use business solutions for a variety of needs. They offer a comprehensive suite of software products, including Customer Service Suite, Freshservice, Freshdesk, Freshsales, Freshchat, and Freshmarketer.

The Customer Service Suite is an all-in-one solution that is powered by generative AI. It provides self-service support, conversational support, and ticketing capabilities that are optimized for omnichannel use. This suite is designed to enhance customer service and support, making it effortless for agents to deliver high-quality service to customers across multiple channels.

Freshservice is a modern and intuitive IT service management tool that streamlines IT operations and enhances efficiency. It offers a fully integrated IT solution that enables businesses to manage their IT services effectively.

Freshdesk is a customer support platform that provides unified, intelligent support capabilities. It helps businesses scale faster by automating time-consuming tasks and enabling agents to provide efficient and personalized customer support.

Freshsales is a CRM tool that boosts sales productivity with its unified CRM platform. It helps businesses to sell smarter and faster by automating sales tasks and providing comprehensive customer insights.

Freshchat is an AI-powered tool that enables businesses to have meaningful conversations with customers across various messaging channels. It uses AI bots and live chat features to engage with customers and provide support.

Freshmarketer is a tool that allows businesses to run multichannel marketing campaigns for e-commerce. It helps attract, engage, and nurture customers through their preferred engagement channels.

Overall, Freshworks provides powerful yet user-friendly software solutions for customer service, IT service management, CRM, and marketing automation. Their tools are designed to simplify complex business problems, improve customer relationships, and enhance employee productivity.

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Asinstant

AsInstant is an AI-powered business assistant that provides comprehensive support and assistance to businesses. Its main focus is on marketing and customer support management. The tool harnesses the power of Artificial Intelligence to offer personalized solutions, automate repetitive tasks, and provide valuable insights tailored to the specific needs of each business. Its aim is to increase operational efficiency, improve customer satisfaction, and ultimately drive business growth.

AsInstant offers three simple methods for training and adding data to its system. Users can add their website URL, upload a PDF file, or manually input the details of their business. This flexible approach makes it easy for businesses to integrate their information and empower AsInstant to serve them effectively.

The tool also enables businesses to make every customer interaction count by providing multi-channel support. It allows users to conveniently view and manage conversations with customers across various messaging platforms, such as WhatsApp, Instagram, Messenger, and Google. This streamlined communication and efficient customer interaction are consolidated in a single, easily accessible interface.

AsInstant offers different pricing plans, starting from a basic package with two channels and up to six agents, to an advanced package with all channels and up to ten agents. It also offers integration with popular platforms like WooCommerce, WordPress, Shopify, and more.

Overall, AsInstant is a powerful AI solution that helps businesses drive growth, improve customer experiences, and increase operational efficiency through its comprehensive support and assistance capabilities.

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Userdesk

Userdesk is an AI tool that simplifies the creation of a ChatGPT-like AI ChatBot specifically designed for customer support. This tool allows users to train their ChatBot using their existing Notion pages, websites, or PDFs.

By customizing the chat using frequently asked questions and selecting a brand color, users can create a support chat that seamlessly integrates with their website. One of the key advantages of Userdesk is its ability to automate customer support by embedding the ChatBot widget on the user’s website.

With the ChatBot continuously learning from the updated content in Notion, it can provide up-to-date information to users, even when the user is offline. By offering prompt and helpful responses, the ChatBot aims to reduce the volume of support conversations and enhance customer satisfaction with instant solutions.

Userdesk emphasizes ease of use, as it is a no-code solution that allows users to create trained AI ChatBots within minutes. By reducing the time spent on support, users can focus on more essential tasks. Additionally, Userdesk offers 24/7 support, ensuring that customers receive timely assistance.

This tool also provides insights into the most commonly asked questions, enabling users to improve their ChatBot’s responses and enhance overall support quality. By implementing Userdesk, businesses can save countless hours on support and increase their conversion rates by providing efficient and reliable customer assistance.

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Chatling

Chatling is an AI chatbot tool designed to provide personalized responses to customers, with the ability to learn from website content, FAQ, and other resources. By using this tool, businesses can reduce their support volume and workload, while increasing customer satisfaction rates.

The chatbot can be set up within a few minutes, without the need for any coding or manual triggers. Users can add multiple data sources and customize the chatbot’s branding to match their website. The chatbot tool is available 24/7, providing customers with instant support in any language. It also delivers a conversational experience mimicking human interaction, leading to enhanced customer engagement and increased sales.

Chatling also enables users to monitor all customer conversations and get insights into what customers need. This, in turn, makes it possible to fine-tune the chatbot’s responses to improve its accuracy. Additionally, the tool is cost-effective and requires minimal human intervention, reducing the need for a large support team and helping businesses save on labor costs.

The tool offers a free trial with no credit card required and can be integrated into any website. In summary, Chatling is an intelligent AI chatbot tool designed to help businesses provide personalized immediate customer support and reduce customer support workload.

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M1-Chat.com

M1-Chat is a powerful tool that allows users to create custom AI chatbots for their websites without the need for coding skills. Users can train the chatbot using their own data, making it personalized and capable of answering visitor questions.

The process of creating a chatbot is simple and takes only 10 minutes, with three easy steps: clicking the “Create Chatbot” button, inserting a link to the website or uploading PDF files, and plugging the chatbot anywhere.

With M1-Chat, users can effortlessly install the chatbot on their websites in just a few clicks, reducing the workload on customer support by 60%. The chatbot improves customer satisfaction by 30% and increases the number of leads or registrations by 10%.

It offers the ability to create chatbots in over 90 languages, accommodating users from various linguistic backgrounds.

M1-Chat utilizes ChatGPT (gpt-3.5-turbo) by default, with plans to support GPT-4 in the future. The tool securely hosts and stores data on GCP/AWS servers in Oregon, ensuring the utmost security and protection.

In case users are not satisfied with the services, there is a refund option within the first 14 days.

Overall, M1-Chat is an AI chatbot tool that empowers users to create personalized chatbots for their websites quickly and easily, enhancing customer interactions and improving user experience.

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