Customer Support AI Tool

Chatling

Chatling is an AI chatbot tool designed to provide personalized responses to customers, with the ability to learn from website content, FAQ, and other resources. By using this tool, businesses can reduce their support volume and workload, while increasing customer satisfaction rates.

The chatbot can be set up within a few minutes, without the need for any coding or manual triggers. Users can add multiple data sources and customize the chatbot’s branding to match their website. The chatbot tool is available 24/7, providing customers with instant support in any language. It also delivers a conversational experience mimicking human interaction, leading to enhanced customer engagement and increased sales.

Chatling also enables users to monitor all customer conversations and get insights into what customers need. This, in turn, makes it possible to fine-tune the chatbot’s responses to improve its accuracy. Additionally, the tool is cost-effective and requires minimal human intervention, reducing the need for a large support team and helping businesses save on labor costs.

The tool offers a free trial with no credit card required and can be integrated into any website. In summary, Chatling is an intelligent AI chatbot tool designed to help businesses provide personalized immediate customer support and reduce customer support workload.

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M1-Chat.com

M1-Chat is a powerful tool that allows users to create custom AI chatbots for their websites without the need for coding skills. Users can train the chatbot using their own data, making it personalized and capable of answering visitor questions.

The process of creating a chatbot is simple and takes only 10 minutes, with three easy steps: clicking the “Create Chatbot” button, inserting a link to the website or uploading PDF files, and plugging the chatbot anywhere.

With M1-Chat, users can effortlessly install the chatbot on their websites in just a few clicks, reducing the workload on customer support by 60%. The chatbot improves customer satisfaction by 30% and increases the number of leads or registrations by 10%.

It offers the ability to create chatbots in over 90 languages, accommodating users from various linguistic backgrounds.

M1-Chat utilizes ChatGPT (gpt-3.5-turbo) by default, with plans to support GPT-4 in the future. The tool securely hosts and stores data on GCP/AWS servers in Oregon, ensuring the utmost security and protection.

In case users are not satisfied with the services, there is a refund option within the first 14 days.

Overall, M1-Chat is an AI chatbot tool that empowers users to create personalized chatbots for their websites quickly and easily, enhancing customer interactions and improving user experience.

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ChatbotGen

ChatbotGen is an AI chatbot builder that allows users to create custom ChatGPTs for websites and WhatsApp without coding. Users can link their websites, upload documents, or add Questions & Answers to build their chatbot. The interface can be customized with brand colors, logo, and text. The tool has facilitated over 100,000 happy conversations and offers a free trial without the need for a credit card.

The generated chatbots can be integrated with websites and WhatsApp using a widget or a direct link to the chatbot page. ChatbotGen utilizes the gpt-3.5-turbo language model developed by OpenAI, enabling the generation of intelligent and contextually aware responses. Users have multiple options for providing information to their chatbots, including uploading PDF files, linking to websites, adding common questions and answers, and editing previous chatbot responses.

ChatbotGen supports approximately 95 languages, allowing users to train their chatbots in any language and receive responses accordingly. The tool offers a free plan with limitations on training data, allowing users to test its capabilities before opting for a paid plan. Additionally, team members can be invited to collaborate on the dashboard.

Overall, ChatbotGen provides an intuitive and code-free solution for building customized chatbots for customer support on websites and WhatsApp. It empowers businesses to automate and scale their support services effectively.

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Zigpoll

Zigpoll is a survey and feedback platform that collects zero-party data using various methods such as post-purchase surveys, email capture campaigns, interactive polls and forms. This platform has a no-code setup for Shopify, Bigcommerce and Wordpress allowing users to seamlessly integrate with their existing systems.

Zigpoll offers multiple question formats, branching logic, and incentives to engage customers and gather quality feedback with an unmatched response rate. The platform’s intuitive dashboard makes it easy for users to analyze survey responses and distill the data into action items.

The advanced targeting rules and third-party integrations ensure that the survey is sent to the right person at the right moment through email, SMS, or on-site survey options. Zigpoll is also equipped with an AI assistant trained on response data that provides automatic insights, trend detection, and chat interface for users to ask specific questions.

Zigpoll offers multiple pricing options such as Lite, Basic, Standard, Plus, and Pro. Zigpoll Lite is free, and users can upgrade to more advanced plans depending on their business needs. The platform’s blog contains examples, success stories, and tips for businesses on how to optimize their use of the platform.

In summary, Zigpoll is an easy-to-use feedback tool that enables businesses to capture insights from their customers and make informed business decisions by analyzing survey data.

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Crisp MagicReply

Crisp MagicReply is an AI tool designed to enhance customer service by providing faster and more effective responses to customer inquiries. With its proprietary AI model, teams can start using the tool immediately without any setup or installation required.

The tool offers a range of features including a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, knowledge base, and a status page for system monitoring and alerts. It supports multiple languages and channels, and its virtual assistant, MagicReply, utilizes a cutting-edge machine learning model to deliver personalized answers based on previous conversations. MagicReply simplifies agent shift changes by summarizing recorded conversations and seamlessly switching between audio and text messages. The tool also ensures a smooth user experience with control over API uptime.

Users can try Crisp for free for 14 days, and it has already been adopted by over 500,000 brands to enhance their customer experience. Available in various languages, including English, French, German, Spanish, Dutch, Portuguese, Russian, Turkish, Simplified Chinese, and Finnish, Crisp is developed by Crisp IM SAS in France.

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Rargus

Rargus is a generative AI tool that helps businesses translate customer feedback into actionable insights. It enables businesses to collect customer feedback from various channels such as app reviews, customer support tickets, and social media.

Rargus’ custom AI then analyzes and segments this feedback, providing valuable insights on customer preferences and areas of improvement for products. By leveraging the power of generative AI, Rargus simplifies the process of compiling and analyzing customer feedback, eliminating the need for cumbersome spreadsheets. This allows businesses to transform their data analysis process and uncover impactful insights to drive their business forward.

For product management, Rargus enables data-driven decision-making and customer-centric product development by centralizing feedback from multiple channels in one place. It also helps businesses gain stakeholder alignment by combining customer feedback with quantitative data to tell a compelling story.

For consumer insights, Rargus provides a deeper understanding of users’ needs, preferences, and pain points through aggregated feedback. This facilitates the design of user-friendly experiences and promotes collaboration between UX designers, product managers, and developers.

For product marketing, Rargus helps businesses understand competitors’ products by analyzing feedback from their customers. This knowledge allows businesses to target their marketing efforts more effectively and deliver relevant messaging. Additionally, Rargus assists in customer retention by identifying pain points through feedback analysis, leading to improved satisfaction, reduced churn, and increased brand loyalty.

Rargus emphasizes the importance of context in making business decisions, providing comprehensive reports that allow users to delve deep into the data, including full customer reviews. The tool is designed to help businesses make informed decisions based on a holistic understanding of customer feedback.

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Aidchat

AidChat is an AI-powered chatbot tool that allows businesses to build and customize chatbots for customer support. By training the chatbots on their own business or website, businesses can create virtual assistants that can answer queries related to their products or services.

The tool offers a “No Code Builder” feature, enabling users to build their chatbots without any coding knowledge, saving time and simplifying the process. AidChat also offers seamless integration with websites, requiring just three clicks for effortless setup and quick deployment.

The tool provides analytics and reporting tools, allowing businesses to gain insights and track the performance of their chatbots. It also offers a feature called “Suggested Queries” that provides suggestions for instant answers, improving efficiency and enhancing the user experience.

AidChat enables businesses to customize the personality and language of their chatbots, infusing their brand’s personality for authentic interactions and enabling chatbots to communicate in the language of their customers.

AidChat offers different pricing plans that scale alongside a business’s brand. The plans include varying message credits per month, number of chatbots, documents per chatbot, and chat history storage. The tool also provides options for different subscription periods, including monthly and annual plans.

Overall, AidChat aims to revolutionize customer support by utilizing AI-driven chatbots. It allows businesses to streamline interactions, boost efficiency, and delight customers with personalized support.

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Chatlas

Chatlas is an AI chatbot tool that can be easily integrated into a website. It offers advanced algorithms to meticulously index the entire website, ensuring that all content is organized and easily accessible.

Additionally, Chatlas allows users to upload PDFs, documents, and incorporate Q&A sessions to further enhance and train the chatbot. The chatbot provides 24/7 availability for seamless support and instant communication to clients.

It is highly customizable, allowing users to personalize its conversations, language abilities, visual design, and integration to suit specific requirements. Chatlas is designed for easy implementation, providing a user-friendly interface and simple setup process that allows individuals to quickly integrate and leverage its powerful conversational capabilities.

Testimonials from users highlight its transformative impact on businesses, revolutionizing customer interactions, providing instant assistance, and reducing phone calls while being efficient and user-friendly.

Chatlas seamlessly integrates with websites, leveraging advanced artificial intelligence technology to respond to customer inquiries in a personalized and efficient manner. It saves time and resources by handling multiple conversations simultaneously, improving over time as it learns from each interaction.

Overall, Chatlas empowers websites with AI chat capabilities, enhancing customer engagement, streamlining support processes, and providing a more interactive website experience.

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Threado

Threado AI is an AI-powered tool that helps create custom trained AI applications to provide instant support and answer queries on platforms like Slack, Discord, and the web. Users can set up their AI sidekick in just minutes. The tool allows customization and fine-tuning of the AI’s behavior, ensuring accurate and efficient performance. The AI can be deployed on Slack, Discord, or embedded on a webpage, providing instant, accurate answers to community members.

Threado AI offers Jedi-level training capabilities, allowing users to train the AI bot using community conversations, online knowledge bases, websites, and PDFs. This ensures that the AI has a comprehensive understanding of the community’s needs. The tool provides actionable insights, allowing users to continuously enhance the AI’s performance and forge stronger connections with the community.

Measuring, reviewing, and improving the bot’s performance is made easy with Threado AI. Users can access a comprehensive view of the bot’s performance, including feedback and total queries solved. This data helps drive meaningful improvements and provides valuable insights into the community’s needs.

Threado AI seamlessly integrates with Slack or Discord communities and can be embedded on webpages, allowing users to support their users with instant, accurate answers. The tool has been praised by community managers for its simplicity, power, and ability to scale community management efficiently. Overall, Threado AI is a valuable tool for community support, enhancing engagement, and driving community growth.

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Deflekt

Deflekt.ai is an AI tool designed to automate customer support email replies. It allows users to deflect emails before they reach their support inbox, freeing up time for the support team to focus on resolving real issues. With Deflekt.ai, users can utilize their existing AI chatbot or the tool’s built-in AI bot to answer emails automatically.

The tool offers features such as inbox alias for automatic processing, data extraction and fetching answers, a fallback scenario for when the tool is deactivated or reaches its plan limit, and the ability for customers to reply to incorrect AI chatbot answers. Deflekt.ai provides a dashboard for monitoring email ingestion, deflection rates, and other metrics.

Additionally, the tool supports various integrations, allowing users to bring their own AI chatbot or use providers such as Mendable, AskAI, and Chatbase. Deflekt.ai also has built-in AI capabilities, where users can input URLs or knowledge base sitemaps.

Deflekt.ai offers a range of plans, including a free plan with limited deflections and inboxes, and paid plans with higher deflection limits and additional features. The tool does not offer refunds for canceled paid plans. Deflekt.ai supports multiple languages, as users can control the reply email template strings and most AI providers work with multiple languages.

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