Order.link
Order.link is an AI tool designed to automate the processing of incoming inquiries and requests for quotation. It integrates with your ERP system and can process inquiries received in e-mail free-text form or as PDF attachments. The tool extracts and validates order information from e-mail conversations, PDF, and Excel attachments, checking it against your master data. It identifies any discrepancies or missing information and provides real-time feedback.
Using artificial intelligence, Order.link analyzes your product information and develops a technical understanding. This enables the tool to process orders even without part numbers and suggest options for unambiguous article assignment.
The tool also manages emails in a centralized dashboard, categorizing them based on their content and assigning them to the appropriate team member. This allows for better organization and ensures that everyone in your team can stay on top of incoming inquiries and quotes.
Order.link can be easily integrated with various ERP and CRM systems, including SAP R3, SAP S4, MS Dynamics, and ABAS. This enables seamless data transfer and customization based on your specific requirements.
By automating the processing of inquiries and quotes, Order.link streamlines your sales operations, eliminates transmission errors, and improves efficiency. It reduces the time spent searching through emails and copying information between systems. With faster response times, you can gain a competitive edge and increase conversion rates.
