Galeby

Galeby

$14.98/mo

Boost Support Efficiency with Galeby
Most popular alternative: Caffeinated CX

Introduction:

Are you tired of spending hours answering the same customer queries over and over again?

Introducing Galeby, the AI-powered tool that revolutionizes customer support efficiency. With Galeby, you can now respond to repetitive customer service queries two times faster using pre-designed templates.

Galeby seamlessly integrates with popular apps like Freshdesk and Crisp, providing direct support whenever necessary. It goes beyond automation by allowing you to create personalized templates for frequent messages. By scanning your list of templates, Galeby selects the best response to address customer queries, making customer support personal and efficient.

To use Galeby, simply go to your preferred support app, press a shortcut, select the best response provided by Galeby, and send it. The tool generates unique replies and even allows you to import real-time data from your app to personalize messages.

Ideal for indie makers who want to stay connected with their customers but are overwhelmed by repetitive messages, Galeby is the solution you’ve been waiting for. Say goodbye to monotonous replies and hello to personalized support. However, if you’re looking to fully automate customer support, have a small customer base, or don’t mind spending time on repetitive queries, Galeby may not be suitable for you.

During the beta version, Galeby is priced at $14.98 per month, with the possibility of price increases after new features are added. However, beta testers will enjoy lifetime discounts. And if you don’t find Galeby useful, don’t worry – we offer a refund.

Experience the future of customer support with Galeby and let AI take your efficiency to new heights.

Overview:

Galeby is a smart AI-powered tool designed to improve customer support efficiency by answering repetitive customer service queries two times faster using pre-designed templates. The tool works with different apps such as Freshdesk and Crisp and provides direct support if required.

With a goal to make customer support personal, Galeby allows a user to create templates for frequent messages and then scans the user’s list to choose the best response when answering customer queries. To use the tool, a user needs to go to their preferred support app, press a shortcut, select the best response provided by Galeby and send it. The tool generates unique replies and allows users to import real-time data from their app to personalize messages.

Galeby is ideal for indie makers who want to stay close to their customers but are bombarded with repetitive messages. The tool is right for you if you want personalized support, find yourself replying to the same questions frequently, and your customers do not read your FAQ. However, it is not suitable for those who want to automate customer support entirely, have few customers, do not mind spending time on repetitive queries, or receive less than three customer messages per day.

During the beta version, the tool is priced $14.98 per month, and after adding new features, the price may increase, though beta testers will have lifetime discounts. A user can also get a refund if they do not find the tool useful.

Benefits:

  • Improves customer support efficiency by answering repetitive customer service queries two times faster
  • Works with different apps such as Freshdesk and Crisp
  • Provides direct support if required
  • Allows users to create templates for frequent messages and choose the best response when answering customer queries
  • Generates unique replies and allows users to import real-time data from their app to personalize messages

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