Hellocall
HelloCall is a conversational AI tool that revolutionizes customer contact centers by automating both incoming and outgoing phone calls. With its voicebot technology, HelloCall ensures intelligent service availability 24/7, reducing costs and increasing profitability. This tool enables you to promptly respond to client inquiries, solve their problems, and provide assistance. It offers a range of features including call handling, appointment scheduling, call overflow management, self-service information, and common request responses. Additionally, HelloCall allows you to efficiently create and manage telephone prospecting campaigns, automating lead qualification, up-selling, cross-selling, appointment setting, quality surveys, contract validation, and payment collection.
By implementing HelloCall, you can enhance the availability and efficiency of your team, regardless of language barriers, resulting in improved customer relations. It reduces the number and duration of incoming calls for your agents, prevents misdirected calls, and activates handover when calls require added value. HelloCall also supports quick and easy integration with your business tools, including CRM systems, through APIs for personalized responses. It facilitates cross-channel conversations, starting with a phone call and continuing via messaging. Leveraging machine learning for continuous improvement, HelloCall ensures compliance with data protection regulations (GDPR). This tool is highly recommended for call centers looking to streamline processes and support their teams, as well as for advertisers seeking new avenues for generating business. It is suitable for any organization that requires an e-calling solution to conduct call campaigns effortlessly in any language.
