AI chatbots and assistants range from general models like ChatGPT, Claude and Gemini to customer-support bots you embed on a website and niche assistants for sales, HR or research. The right pick depends on three things: whether you need it to know your own data, whether it has to run inside a channel like WhatsApp or Slack, and how much you will actually pay per seat. Our guides test each one on real conversations and list the free-plan limits.
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Chatbots & Assistants: common questions
Which AI chatbot is best for most people?
For general questions, writing and research, ChatGPT, Claude and Gemini are the strongest all-rounders and all have usable free plans. For a chatbot on your own website that answers from your documents, look at Botpress, Tidio or a similar builder rather than a general model.
Are there free AI chatbots?
Yes. ChatGPT, Claude, Gemini, Copilot and Perplexity all offer free tiers with daily or hourly message limits. Website-chatbot builders usually give you a free plan capped by conversations per month; the guides here state the cap on the day of writing.
What is the difference between a chatbot and an AI assistant?
A chatbot answers questions in a conversation. An assistant can also take actions: draft and send emails, book meetings, search the web or run code. Most modern products are somewhere in between, so the guides say what each one can actually do, not what the marketing says.