Workorb
Workorb AI is a tool that utilizes Graph Large Language Models (LLMs) to unravel complex relationships within enterprise organizations. It aims to enhance the productivity of customer-facing teams by automating repetitive tasks and enhancing sales, upselling, and service outcomes. By analyzing internal and external conversations, such as emails, chat messages, files, and calls, Workorb AI provides a comprehensive understanding of multi-year, multi-people B2B customer relationships.
Acting as a virtual employee, it tracks and records every interaction, automates complex customer-related tasks, and offers factual details. With the power of Graph LLMs, Workorb AI connects the dots across various platforms to identify patterns and relationships, streamlining repetitive tasks and providing insights into long-running relationships. Founded by Nilesh Bansal and Nick Koudas, experts in machine learning and text mining, Workorb AI is a solution for customer-facing teams to gain a holistic understanding of their relationships and improve efficiency.