performance Archives

PerfAI

PerfAI is an AI-driven platform designed for API performance testing. It aims to help businesses deliver high-performance REST APIs, ultimately enhancing user experiences and reducing churn. The platform utilizes self-learning AI technology and operates without the need for coding.

API performance is critical because it directly impacts both public and internal APIs, as well as web and mobile apps that rely on backend APIs. PerfAI offers an ideal solution by automating the performance journey. It leverages AI trained on a database of 42k public APIs to generate comprehensive and tailored coverage. The platform also provides score-based reports with actionable insights, allowing developers to efficiently address performance issues and optimize API performance.

PerfAI’s automation capabilities facilitate continuous and automated API performance testing. It seamlessly integrates with GitHub and CI/CD marketplaces, enabling shift-left testing and early identification of performance issues. With its AI-driven approach, users are relieved from the need to constantly write and maintain code as APIs evolve.

The platform offers comprehensive coverage through its Performance Top-10 List, which revolutionizes the validation of API flows. Instead of complex graphs and CSV analysis, PerfAI implements a scoring-based system for API performance assessment. This approach empowers leadership to effectively manage customer-centric issues and drive business success.

Getting started with PerfAI is a simple three-step process that requires no engineering effort. Users can connect with the Performance Team for personalized guidance in selecting the suitable plan for their API. Then, the team assists in setting up the GitHub Action for the project, handling the configuration process. Finally, users can continuously optimize API endpoints to deliver exceptional performance and unlock growth potential.

This tool provides an alternative to tools like BlazeMeter with its more affordable pricing, faster setup times, and unlimited runs.

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CallZen

CallZen.AI is an AI-driven contact center intelligence platform that aims to transform contact center operations. It offers several key features, including AI-powered analytics, sentiment analysis, compliance audits, agent performance management, custom reports and analytics, and integrations with enterprise CRM systems and emails.

With the AI-Insights & Key Moment Identification feature, CallZen allows users to automatically track critical talking points and sentiments in all customer calls. The Conversation Sentiment Analysis feature helps decode emotions in conversations between customers and agents. The Auto-Compliance Audit feature ensures adherence to compliance regulations with automated QA and call scoring. Agent Performance Management enables users to understand nuances in conversations and effectively track and coach agents. Custom Reports & Analytics allows users to create interactive dashboards and reports to visualize trends easily. The Integrations feature enables seamless integration with CRM systems and emails, providing instant alerts.

CallZen caters to various industries such as banking and finance, insurance, health tech, and ed tech. It offers solutions for sales, monitoring and coaching, customer experience, and compliance, each designed to improve specific aspects of customer engagement and business operations.

The tool also provides multilingual transcription capabilities, the ability to track key moments in conversations, call and chat scoring with AI, collection and tracking of customer feedback, monitoring of customer-to-partner conversations, automated quality management, validation of agent actions on CRM systems, custom reporting and analytics on conversations, AI-assisted pitches, and AI coaching for agents. Overall, CallZen aims to enhance contact center efficiency and drive positive business outcomes.

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Kusho

Kusho is an AI-powered extension for Visual Studio Code that acts as a copilot for API testing. It aims to help developers achieve bug-free releases by generating and executing exhaustive test cases for API scenarios directly within the IDE. With the power of GPT-3.5/4, Kusho eliminates the need for manual API testing by automatically generating test cases based on basic details provided by the user, such as URL, headers, and query parameters.

To use Kusho, users can easily access it by searching for it in the command palette (CMD/CTRL SHIFT P), enter the necessary details for a sample API call, and click on the generate button. Kusho then generates comprehensive test cases for the API, all within the familiar Visual Studio Code environment. By simulating real production scenarios, Kusho offers a convenient way for developers to verify the functionality and resilience of their APIs without the need for extensive manual testing.

By improving the efficiency and accuracy of the API testing process, Kusho aims to contribute to more reliable and stable releases. It saves developers valuable time and effort by automating the generation of test cases, ensuring that potential issues are identified and addressed early in the development cycle. With Kusho, developers can focus on building robust APIs while having confidence in their code’s performance.

Kusho is available for free and has already gained popularity with around 208 installs. Users can reach out to the dedicated support team at [email protected] for any queries or assistance they may need. With Kusho, developers can streamline their API testing workflow and deliver high-quality software with ease.

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