Religo
Religo is a platform designed to provide a modern and immersive experience for individuals seeking
Introduction:
Are you tired of spending countless hours on repetitive customer support tasks?
Introducing SupportGPT™, the ultimate platform for automating customer support workflows. Developed by Forethought, this generative AI solution harnesses the power of OpenAI’s Large Language Models to deliver human-like, dynamic responses.
With SupportGPT™, you can streamline your support operations by automating workflow discovery, identifying coverage gaps, and reducing case volume through the generation of new knowledge articles. It provides fully-formed suggested responses to agents, tailored to the context of each ticket, all powered by generative AI.
Ideal for organizations across various industries, including e-commerce, SaaS, FinTech, and travel, SupportGPT™ integrates seamlessly with your conversation history and offers tailored workflows. It even goes beyond automation, generating proactive insights and predicting, prioritizing, and routing tickets to aid your business.
Efficiency is further enhanced through integrations with popular support platforms like Salesforce, Zendesk, and Freshdesk, ensuring smooth management of customer support across multiple channels.
By leveraging the capabilities of generative AI, SupportGPT™ transforms the customer experience, providing empathetic and human-like conversations that adapt to individual contexts. Say goodbye to mundane tasks and hello to improved customer satisfaction and loyalty.
Discover the power of SupportGPT™ and revolutionize your customer support with intelligent automation.
Overview:
SupportGPT™ is a generative AI platform for customer support developed by Forethought, which leverages OpenAI’s Large Language Models to power human-like, dynamic responses. The platform fine-tunes the models based on a company’s conversation history to automate workflow discovery, identify support coverage gaps, and lower case volume by generating new knowledge articles.
SupportGPT™ provides fully-formed suggested responses to agents, which are based on the context of each ticket and powered by generative AI. This product is ideal for organizations looking to enhance customer support experiences through intelligent automation, efficiency, and accuracy. SupportGPT™ is fully integrated with a company’s conversation history and has tailored workflows for different industries, including e-commerce, SaaS, FinTech, and travel.
Forethought’s generative AI platform can generate proactive insights and predict, prioritize and route tickets that can aid different businesses. SupportGPT™ also offers integrations with a range of support platforms such as Salesforce, Zendesk, and Freshdesk, ensuring efficient management of customer support across platforms.
By leveraging the power of generative AI, SupportGPT™ can transform the customer experience by providing empathetic and human-like conversations that adapt to customer context. Overall, SupportGPT™ is a powerful tool that can help businesses automate customer support in a smart and efficient way, ultimately improving customer satisfaction and loyalty.
Benefits:
- Automates customer support workflows
- Generates human-like, dynamic responses
- Identifies support coverage gaps
- Reduces case volume by generating new knowledge articles
- Provides fully-formed suggested responses based on ticket context
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