Religo
Religo is a platform designed to provide a modern and immersive experience for individuals seeking
Introduction:
Are you tired of your customer service agents being overwhelmed with repetitive queries, leaving them little time to focus on more complex issues? Imagine if there was a solution that could automatically resolve customer service queries and answer pre-purchase questions, allowing your agents to provide faster and more efficient support.
Introducing DigitalGenius, an AI-powered eCommerce platform that utilizes Conversational and Generative AI to revolutionize customer support. Designed specifically for eCommerce and retail businesses, DigitalGenius deflects repetitive queries away from agents, ensuring customers receive prompt answers while agents can dedicate their expertise to more intricate matters.
With DigitalGenius, questions across any text-based channel, including email, chat, social media, and SMS, can be effortlessly addressed. Trusted by renowned companies such as On Running, Brooks Brothers, Emma Sleep, G-Star Raw, Skullcandy, and Quiksilver, this platform seamlessly integrates with eCommerce, helpdesk, and carrier systems like Zendesk, Freshdesk, Salesforce Commerce Cloud, and Shopify.
Equipped with a customizable dashboard for analytics and reporting, DigitalGenius offers a multi-lingual and cross-channel experience that matches your brand’s identity. Retailers who embrace DigitalGenius can automate the resolution of various customer queries, including order tracking, returns, refunds, product advice, recommendations, and FAQs. This 24/7 availability ensures customers receive timely assistance, while agents can focus on more complex issues, ultimately enhancing customer satisfaction.
By utilizing DigitalGenius, businesses can enjoy reduced ticket resolution time, customer wait time, and fully automated ticket resolutions. Additionally, the platform enhances the pre-purchase journey by providing product advice, recommendations, and answering FAQs, resulting in an improved overall customer experience. With a fully managed implementation and support from product experts, DigitalGenius continuously learns and evolves from every interaction within your customer network, ensuring a seamless and efficient customer experience.
Experience the power of AI-driven customer support with DigitalGenius and witness the transformation it brings to your eCommerce business.
Overview:
DigitalGenius is an AI-powered eCommerce platform that automates customer service queries and pre-purchase questions. It uses Conversational and Generative AI to provide fast and accurate responses, allowing customer service agents to focus on more complex issues.
The tool can answer questions across various text-based channels and is used by well-known companies in the retail industry. It integrates with popular eCommerce, helpdesk, and carrier systems, and offers a customizable dashboard for analytics and reporting. With DigitalGenius, retailers can automatically resolve a wide range of customer inquiries, improving customer satisfaction and reducing resolution time.
The tool also enhances the pre-purchase journey by providing product advice, recommendations, and FAQ answering. With a fully managed implementation and continuous learning capabilities, DigitalGenius ensures a seamless customer experience.
Benefits:
- Improved Customer Satisfaction
- Reduced ticket resolution time
- Reduced customer wait time
- Fully automated ticket resolutions
- Improved pre-purchase journey with product advice, recommendations, and FAQ answering
Get Exclusive AI Tips right in your inbox!
Receive the same AI tips that helped me to make $37,605 in just two weeks!
We promise we won’t spam your inbox.
