Growparabolic

Growparabolic

Freemium

Supercharge Ticket Resolution with Growparabolic
Most popular alternative: Caffeinated CX

Introduction:

Are you tired of spending countless hours resolving customer support tickets?

Introducing Growparabolic, the ultimate solution to speed up ticket resolution with smart support.

With Parabolic, an AI-powered customer support assistant, you can say goodbye to manual ticket handling and hello to lightning-fast resolutions.

Embedded within popular ticketing software like Intercom, Zendesk, and Helpscout, Parabolic is trained on your support data to detect user intent and draft responses automatically.

Whether it’s a general query or a customer-specific issue, Parabolic navigates multiple back-and-forths effortlessly, appending upsells and cross-sells based on customer pain-points.

It even auto-categorizes incoming questions and indexes every response ever sent, ensuring a seamless support experience.

No more struggling with rarely asked questions (RAQs) – Parabolic can answer them with just one match in a past conversation or knowledge base.

Rest assured, Parabolic Intel Corp. provides a comprehensive privacy policy, terms of service, and transparent pricing for its AI assistant.

Experience the power of AI and revolutionize your ticket resolution process with Growparabolic.

Overview:

Growparabolic is an AI-powered customer support assistant called Parabolic. It is specifically designed to enhance the efficiency of ticket resolution processes. This tool can be seamlessly integrated into existing ticketing software like Intercom, Zendesk, and Helpscout. Parabolic is trained on a user’s support data, enabling it to accurately detect customer intents and generate auto-drafted responses. These responses can be both generalizable and tailored to individual customers.

Parabolic offers a range of advanced features to streamline customer support interactions. It can navigate through multiple back-and-forths, ensuring smooth communication with customers. Additionally, based on identified pain-points, Parabolic can suggest upsells and cross-sells to enhance customer satisfaction. Incoming questions can be automatically categorized, simplifying the ticket management process. Furthermore, Parabolic has the capability to index every response ever sent, making it easy to retrieve relevant information.

One of the standout features of Parabolic is its ability to answer rarely asked questions (RAQs) with just one match in a past conversation or knowledge base. This ensures that even the most unique customer queries can be addressed efficiently. Parabolic Intel Corp., the provider of this AI assistant, offers a comprehensive privacy policy, terms of service, and transparent pricing structure to ensure customer satisfaction and data security.

Benefits:

  • Accelerates ticket resolution
  • Can detect user’s intent and auto-draft responses
  • Navigates multiple back-and-forths
  • Appends upsells and cross-sells based on customer pain-points
  • Auto-categorizes incoming questions and auto-indexes responses

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