Kodif

Kodif

Free

Revolutionize CX with Kodif!
Most popular alternative: Caffeinated CX

Introduction:

Are you tired of relying on technical experts to build and optimize your customer service experience? Imagine a world where non-technical teams can effortlessly create powerful CX flows, conduct tests, and run experiments without any coding skills.

Introducing Kodif, the automated low-code CX platform that revolutionizes customer service. Powered by GPT-4 and ChatGPT, Kodif harnesses the power of AI to automate customer support and enhance agent productivity.

With Kodif, you can empower your agents with an AI Agent Assistant, self-service options, and guided workflows, ensuring consistent and error-free customer interactions. The result? Increased customer satisfaction, reduced onboarding time, shorter handle times, and higher deflection rates.

Kodif offers specific use cases such as Refund, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention, enabling your team to prioritize high-value customers and focus on resolving critical issues. Plus, rest assured knowing that Kodif prioritizes data security, with HIPAA compliance and AICPA SOC certification in place.

Don’t just take our word for it. Kodif has already achieved remarkable results, including a 25% reduction in average onboarding time, a 40% reduction in average handle time, a 30% increase in average deflection rate, and an impressive 93% increase in average CSAT for self-service. Case studies with industry leaders like Byte, Reservebar, and Good Eggs showcase the success of Kodif’s low-code CX platform.

Ready to experience the future of customer service? Book a demo with Kodif today and discover how effortless and effective AI-powered automation can be. Contact us via email or phone, and let us show you how Kodif can transform your customer service experience. Remember, your customers deserve the best, and Kodif is here to deliver.

Overview:

Kodif is a low-code CX platform that empowers non-technical teams to build powerful customer experience (CX) flows, conduct tests, and run experiments without coding skills. Powered by GPT-4 and ChatGPT, it offers AI capabilities for customer support automation. With an AI Agent Assistant, self-service options, and workflows, Kodif enables agents to provide consistent and error-free customer service, resulting in increased CSAT, reduced onboarding time, reduced handle time, and increased deflection rates.

Kodif offers specific use cases such as Refund, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention. Its guided automated workflows help agents prioritize high-value customers and focus on resolving important issues. The platform ensures stringent data security measures, including HIPAA compliance and AICPA SOC certification.

Kodif has achieved impressive results, including a 25% reduction in average onboarding time, 40% reduction in average handle time, 30% increase in average deflection rate, and a 93% increase in average CSAT for self-service. Case studies with Byte, Reservebar, and Good Eggs demonstrate successful implementations of the platform.

To learn more about Kodif, users can book a demo and contact the team via email or phone. The platform also utilizes essential and tracking cookies to understand user interactions.

Benefits:

  • Increased CSAT
  • Reduced onboarding time
  • Reduced handle time
  • Increased deflection rates
  • Improved data security measures

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